Come build what powers commerce at scale

The Opportunity

The Manager of Security is responsible for the day-to-day leadership, execution, and continuous improvement of Centerfield's cybersecurity program. This hands-on role protects the enterprise's digital assets, information, and systems against an evolving threat landscape and reports to the SVP of IT.

You will work closely with IT, engineering, compliance, legal, vendors, and auditors to translate security strategy into operational reality and ensure emerging technologies, including AI platforms and AI-powered security tooling, are deployed and governed responsibly.

How You'll Contribute

• •Lead day-to-day security operations and implement security policies and strategies across teams and systems.
• •Identify, assess, and track cyber risks and implement mitigations through technology, process, and policy changes.
• •Manage security monitoring, incident response, vulnerability management, and threat intelligence functions.
• •Own security review, deployment, and monitoring of organizational AI tools and develop guidelines for their safe use.
• •Support compliance with frameworks and regulations including GDPR, HIPAA, PCI DSS, and NIST.
• •Lead and develop security analysts and engineers and manage incident response execution.
• •Manage the security tool stack, vendor relationships, third-party risk assessments, and security awareness programs.

What We're Looking For

• •Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• •Five to seven years of progressive cybersecurity or information security experience, including at least two years in a team lead or management role.
• •CISSP, CISM, Security+, GIAC, or another relevant certification is preferred.
• •Strong knowledge of security technologies, cloud security, threat intelligence, AI risks, risk management, and regulatory frameworks.
• •Strong communication, project management, leadership, problem-solving, and ethical judgment.

Outcomes & Measures of Success

• •Reduce security incidents and mean time to detect and respond.
• •Successfully deploy and operationalize AI monitoring tools.
• •Reduce unsanctioned AI tool usage and improve employee security training engagement.
• •Deliver strong compliance audit outcomes and timely third-party risk remediation.

Life at Centerfield

• •This is a hybrid position — employees work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday.
• •Competitive salary + semi-annual bonus.
• •Unlimited PTO — take a break when you need it.
• •Industry-leading medical, dental, and vision plans + generous parental leave.
• •401(k) company match plan — fully vested on day 1.
• •Outside patio overlooking Playa Vista, monthly happy hours, catered lunches + daily food trucks.
• •Free onsite gym, award-winning culture, paid volunteer days, and career growth — we promote from within.

The Opportunity

Centerfield is seeking a strategic and hands-on IT Helpdesk Support Engineer to help lead a modern, cloud-first IT operations function. This role ensures seamless delivery of end-user technology services across Microsoft 365 device management, IT service management, identity and access, and vendor operations.

You will drive operational excellence across the service desk, device provisioning, and lifecycle management while partnering with engineering and security teams on scalable, secure, and user-centric technology solutions.

How You'll Contribute

• •Troubleshoot Windows 10/11 systems, software installations, drivers, updates, and performance issues; macOS support experience is preferred.
• •Administer Microsoft 365 services and devices, including Intune, Autopilot, Outlook, Teams, OneDrive, and SharePoint.
• •Manage PC imaging, application deployment, inventory, and enterprise endpoint tools such as Microsoft Intune or Ninja RMM.
• •Support Active Directory Group Policy, Entra ID, identity and access management, multifactor authentication, and endpoint security.
• •Support campus network systems, including TCP/IP, DNS, DHCP, VLANs, LAN/WAN, Wi-Fi, and VPN configurations.
• •Manage patching, vulnerability remediation, and IT asset processes.

ITSM, Governance & Responsibilities

• •Operate and continuously improve service desk, incident, change, request, asset, and configuration management processes.
• •Maintain service-level agreements, key performance indicators, and continual service improvement metrics.
• •Lead local user support, project delivery, identity and access management, and user onboarding and offboarding.
• •Manage end-user device imaging and deployment, server rooms, network closets, conference rooms, printers, and related equipment.
• •Manage vendor performance, contracts, renewals, and service delivery.
• •Coordinate with cloud infrastructure, cybersecurity, compliance, legal, and application support teams.

What We're Looking For

• •Bachelor's degree in information technology, computer science, or a related field.
• •Three to five years of experience in IT operations, helpdesk, or technical support, including end-user computing and identity and access management.
• •Experience supporting healthcare or another regulated environment is preferred.
• •Relevant CompTIA, Azure, or Microsoft 365 certifications are highly preferred; project management training is a plus.

Life at Centerfield

• •This is a hybrid position — employees work in our Boston, MA office every Tuesday, Wednesday & Thursday.
• •Competitive salary + semi-annual bonus.
• •Unlimited PTO — take a break when you need it.
• •Industry-leading medical, dental, and vision plans + generous parental leave.
• •401(k) company match plan — fully vested on day 1.
• •Monthly happy hours, catered lunches, team outings, and paid charity and volunteer days.
• •Career growth — we enjoy promoting from within!

The Opportunity

As a Software Engineering intern at Centerfield, you'll work directly with our Engineering team. You'll help create online and offline customer acquisition features for Centerfield products. You'll learn how to develop intelligent digital advertising technology, focused on real-time biddable media.

You will be involved in the full software development lifecycle of AI-powered conversational omnichannel platforms, from initial design to final testing. These platforms will provide seamless customer experiences across various channels.

You will contribute to the development of data-driven insights and products by constructing APIs that integrate multiple data streams, fueling our data engineering and science teams.

We provide interns with the skills and tools to be successful as they start their careers. Centerfield is a learning environment — you'll learn what high-quality code looks like and make a direct impact on our team's success.

How You'll Contribute

• •Contribute to the development of internal platforms and services that power analytics, reporting, and business insights across the organization.
• •Build and maintain APIs and backend services that connect multiple data sources and systems.
• •Work on distributed, event-driven applications that process and deliver data at scale.
• •Collaborate with engineering, data engineering, and data science teams to support machine learning and analytics initiatives.
• •Gain experience designing, building, and operating cloud-based applications and services.
• •Participate in the evolution of scalable system architectures, data pipelines, and platform capabilities.

What We're Looking For

• •Experience with C# and .NET development (required).
• •Understanding of SQL and relational database concepts, including database design and writing queries.
• •Familiarity with web development basics, including HTML, CSS, and JavaScript.
• •Knowledge of software development fundamentals: source control, debugging, OOP.
• •Rising seniors or new graduates.
• •Local to Playa Vista HQ and willing to come into the office 3 days a week.
• •Pursuing a degree in Computer Science or a relevant field.

Bonus Points

• •Experience with React or other modern front-end frameworks.
• •Exposure to Node.js, Python, or Java.
• •Familiarity with cloud platforms, particularly AWS or Google Cloud Platform (GCP).
• •Experience with messaging and event-driven systems such as Kafka, Amazon SQS, RabbitMQ, or similar.
• •Understanding of REST APIs and distributed system concepts.
• •Exposure to containerization technologies such as Docker.

Intern Life at Centerfield

• •This is a hybrid position — interns work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday.
• •Outside patio overlooking Playa Vista + cabanas, firepits & working grills.
• •Breakroom with games, couches, workout equipment + weekly in-office exercise classes.
• •Paid charity and volunteer days, unlimited free snacks and drinks, monthly happy hours and catered Thursday lunches.
• •Award-winning culture, monthly team outings, and career growth — we promote from within.

The Opportunity

As a Frontend Engineer Intern at Centerfield, you'll join our engineering team building intuitive, high-performance consumer-facing web interfaces used by millions of shoppers. You'll ship real features — building new applications from scratch and extending or redesigning existing products, contributing to high-traffic sites like Savings.com.

Our team practices AI-first development: engineers act as architects who direct AI agents, custom skills, and automated workflows to deliver production software. You'll learn to go beyond out-of-the-box tools like Claude Code or Codex — building custom agents, domain knowledge systems, and review processes that turn AI into a force multiplier. We care less about clever code and more about delivering business value.

How You'll Contribute

• •Build and ship consumer-facing web applications and features, from greenfield builds to redesigns of existing high-traffic sites.
• •Develop responsive, accessible front-end experiences using React, Next.js, and TypeScript, integrating seamlessly with back-end APIs (Node.js, Java).
• •Use and extend our custom AI development harness: agents, skills, and workflow commands to accelerate delivery.
• •Experiment with new ways to apply AI agents to real engineering problems, and share what works with the team.
• •Collaborate with product, design, and engineering to turn business goals into shipped features.
• •Participate in the full software development lifecycle: design, build, review, ship, iterate.

What We're Looking For

• •Genuine curiosity and open-mindedness about AI-driven development — you actively experiment with AI agents and tools, and can show us something cool you've built with them.
• •Solid understanding of modern front-end development: React, JavaScript/TypeScript, HTML5, and CSS/Tailwind.
• •Exposure to frameworks and runtimes like Next.js and Node.js.
• •Understanding of APIs and how front-ends talk to back-end services.
• •Knowledge of software fundamentals: source control and debugging.
• •Rising seniors or new graduates.
• •Local to Playa Vista HQ and willing to come into the office 3 days a week.
• •Pursuing a degree in Computer Science or a relevant field.

Bonus Points

• •A portfolio, repo, or demo of something you built primarily with AI agents — bonus if you customized the workflow (custom agents, skills, prompt systems, MCP servers, evals).
• •Experience with cloud platforms (GCP or AWS).
• •Understanding of REST APIs and web performance.
• •Exposure to Vercel, Docker, or modern deployment tooling.

Intern Life at Centerfield

• •This is a hybrid position — interns work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday.
• •Outside patio overlooking Playa Vista + cabanas, firepits & working grills.
• •Breakroom with games, couches, workout equipment + weekly in-office exercise classes.
• •Paid charity and volunteer days, unlimited free snacks and drinks, monthly happy hours and catered Thursday lunches.
• •Award-winning culture, monthly team outings, and career growth — we promote from within.

The Opportunity

Centerfield is looking for a curious, hands-on Data Science Intern to work alongside our Data Science team on the systems that turn millions of customer conversations into intelligence. You'll contribute directly to our call intelligence and customer data platforms — extracting behavioral signals from phone calls, validating predictive models, and activating that intelligence to personalize experiences for over 150 million shoppers annually.

This is a builder's internship: you'll write real code, work with real data, and ship work that informs real business decisions — all with the mentorship of an experienced data science bench.

How You'll Contribute

• •Trait extraction & analysis: refine rules that extract behavioral and intent signals from call transcripts, measuring accuracy against human-labeled benchmarks.
• •Model validation: quantify how well predictive traits correlate with conversion, retention, and customer value.
• •Data exploration: profile and clean high-volume data, surface patterns and quality issues, and summarize findings.
• •LLM & GenAI experimentation: prompting, evaluation, and lightweight RAG experiments to assess summary quality and reduce hallucinations.
• •Communicate findings: build charts, notebooks, and write-ups for technical and business stakeholders.

What We're Looking For

• •Currently pursuing a Bachelor's, Master's, or PhD in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
• •Solid Python foundation and familiarity with core data libraries (pandas, NumPy, scikit-learn).
• •Working understanding of machine learning concepts and applied statistics.
• •Comfortable querying and manipulating data with SQL.
• •Genuine interest in LLMs and Generative AI, with some hands-on exposure.
• •Self-starter who communicates clearly and takes a problem from notebook to usable result.

Life at Centerfield

• •This is a hybrid position — employees work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday.
• •Competitive salary + semi-annual bonus.
• •Unlimited PTO — take a break when you need it.
• •Industry-leading medical, dental, and vision plans + generous parental leave.
• •401(k) company match plan — fully vested on day 1.
• •Outside patio overlooking Playa Vista, monthly happy hours, catered lunches + daily food trucks.
• •Free onsite gym, award-winning culture, paid volunteer days, and career growth — we promote from within.

The Opportunity

Are you interested in being part of a high-growth organization that values you as a teammate and provides hands-on support to help you achieve your team's sales goals?

A subsidiary of Centerfield, QuoteManage (QM) is a national Medicare telesales brokerage firm seeking a Sales Manager to lead a fully remote team. We specialize in Medicare and senior products, helping consumers across the country find the best plans for their needs. QuoteManage leverages the digital marketing engine of our parent company, Datalot, to drive high-volume inbound calls to our licensed agents.

In this role, you will lead a team of 25+ Medicare sales agents responsible for converting inbound consumer demand into enrollments across health, prescription drug, vision, and dental plans. You will own your team's ability to effectively convert a high volume of inbound calls into successful enrollments. Success in this role is defined by your ability to drive conversion rates, coach agents in real time, and maximize revenue performance—especially during the high-stakes Annual Enrollment Period (AEP).

QuoteManage operates in a performance-driven, incentive-heavy environment, and you will play a key role in reinforcing a culture built on accountability, competition, and results—supported by AEP-driven commissions, daily spiffs, and ongoing promotional incentives.

At the end of the day, we want every agent to be successful and proud to be part of the QuoteManage team.

If you reside in and hold an active Resident License in one of the following states: Alabama, Arizona, Florida, Georgia, Indiana, North Carolina, South Carolina, Tennessee, Texas, or Utah — come join us!

How You'll Contribute

• •Drive a high-performance sales culture across a fully remote team of 25+ Medicare sales agents, balancing accountability with energy and motivation.
• •Provide real-time coaching on live calls, helping agents overcome objections and close complex Medicare enrollments.
• •Monitor calls and deliver actionable feedback to improve close rates and maximize inbound lead conversion.
• •Own team performance metrics, including conversion rate, talk time, and lead utilization.
• •Manage scheduling and coverage across an 8am–8pm EST window to ensure full utilization of inbound demand.
• •Lead and engage a mixed workforce model, driving consistency, retention, and output.
• •Ensure adherence to CMS guidelines and Medicare marketing compliance, maintaining high-quality and ethical sales practices.
• •Partner with Quality, Compliance, and Workforce Management (WFM) teams to optimize performance and lead utilization.
• •Analyze team performance data to identify trends, coach to gaps, and drive continuous improvement.

What We're Looking For

• •2+ years managing Medicare sales teams in a call center or telesales environment.
• •Experience managing 15–25+ agents with direct accountability for performance metrics.
• •Deep knowledge of Medicare Advantage, Supplement, and Part D products.
• •Proven success in a high-volume inbound sales environment.
• •Experience leading teams through Annual Enrollment Period (AEP).
• •Full-time, fully remote position with reliable high-speed internet required.
• •Must reside in and hold an active Resident License in Alabama, Arizona, Florida, Georgia, Indiana, North Carolina, South Carolina, Tennessee, Texas, or Utah.

Bonus Points

• •Background in brokerages or telesales organizations (e.g., SelectQuote, GoHealth, eHealth, Assurance IQ, etc.).
• •Strong familiarity with dialers and CRM systems (Salesforce, Five9, NICE, etc.).
• •Demonstrated ability to coach in real time and improve conversion rates.

Life at Centerfield

• •Competitive total compensation, including commission.
• •Extensive training programs and learning resources.
• •Generous PTO and holiday schedule.
• •Industry-leading medical, dental, and vision plans.
• •401(k) company match plan — fully vested on day 1.
• •Award-winning culture & team spirit (featured in LA Business Journal & Built In LA).
• •Career growth — we promote from within!

The Opportunity

Centerfield is seeking a dynamic and results-driven Medicare Sales Manager to lead and support a high-performing network of independent, licensed insurance agents (1099 contractors) within our Medicare sales organization. In this role, you will oversee sales performance, drive results across the agent network, and ensure exceptional customer experiences while maintaining compliance with Medicare regulations and company standards.

The ideal candidate is an experienced sales leader with strong coaching abilities, operational discipline, and a passion for helping independent agents succeed in a fast-paced, virtual sales environment. Success in this role means driving revenue growth, improving sales performance, maintaining compliance excellence, and fostering a positive, customer-focused culture across the agent network.

This is a remote position; however, Centerfield is currently registered to employ individuals residing only in the eligible states below. Candidates must reside in one of these states to be considered for this opportunity.

How You'll Contribute

• •Monitor a network of independent, licensed Medicare insurance sales agents (1099 contractors) operating in a virtual environment.
• •Develop and execute sales strategies that drive revenue growth and maximize Medicare sales opportunities across the agent network.
• •Monitor agent production and performance metrics and analyze trends to identify optimization opportunities.
• •Ensure compliance with CMS regulations, Medicare marketing guidelines, and company sales standards across the independent agent network.
• •Collaborate cross-functionally with Quality, Compliance, Operations, and Leadership teams to support business initiatives.
• •Stay informed on Medicare regulations, industry changes, and competitive market trends.
• •Foster a collaborative, engaged, and customer-centric culture across the agent network.
• •Promote accountability, operational excellence, and ethical sales practices across the agent network.
• •Support continuous improvement initiatives that enhance agent performance and customer satisfaction.

What We're Looking For

• •Active insurance license and current Medicare certification required.
• •Strong verbal and written communication skills.
• •Excellent sales leadership, customer service, and relationship management abilities.
• •Strong organizational skills with exceptional attention to detail.
• •Ability to manage multiple priorities and meet deadlines in fast-paced environments.
• •Team-oriented mindset with strong collaboration and leadership skills.
• •Strong problem-solving and decision-making abilities.
• •Ability to take ownership of work and make thoughtful, calculated decisions.
• •Passion for coaching, mentorship, and agent development.
• •Comfort operating within an independent contractor (1099) sales model.
• •Commitment to compliance, ethical sales practices, and operational excellence.
• •Proven track record exceeding sales and performance goals.

Bonus Points

• •Experience leading high-volume Medicare sales teams, including independent contractor (1099) or commission-based sales forces.
• •Strong understanding of CMS compliance requirements and Medicare regulations.
• •Experience improving sales processes, coaching strategies, or operational workflows.
• •Passion for agent development and customer experience excellence.
• •Experience supporting remote or virtual, distributed sales teams.

Life at Centerfield

• •This is a remote position open to applicants who currently reside in one of the following states: California, Florida, Minnesota, New Jersey, New York, Ohio, Oregon, or Washington.
• •Competitive salary + generous quarterly bonus.
• •Unlimited PTO — take a break when you need it!
• •Industry-leading medical, dental, and vision plans + generous parental leave.
• •401(k) company match plan — fully vested day 1.
• •Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA).
• •Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.).
• •Career growth — we enjoy promoting from within!

The Opportunity

Centerfield is looking for a talented Specialist, Paid Search to join our team. In this role, you will work closely with our Media Buying team to learn best practices for managing Pay-Per-Click (PPC) campaigns. You will support the launch, maintenance, and optimization of PPC campaigns, including ad scheduling, tracking, reporting, and performance optimization.

Paid Search Specialists play a key role in supporting Centerfield's Media Buyers with both pre- and post-campaign activities. You will be responsible for coordinating campaign traffic, monitoring advertising campaign delivery, and assisting with ongoing campaign maintenance to help ensure successful performance and execution.

How You'll Contribute

• •Help identify and resolve issues that negatively impact campaigns.
• •Bid management, account architecture, and day-to-day monitoring of campaign performance.
• •Conduct keyword research for optimization, including adding new keywords and eliminating underperforming keywords.
• •Run weekly and daily performance reports and work with media buyers to produce campaign recap and verification reports for clients as needed.
• •Assist with any additional duties required to enable ad revenue growth, ensure efficient ad delivery, and organize campaign assets to help expedite efficient trafficking.
• •Extract campaign data and generate reports that summarize campaign performance.
• •Create and interpret performance reports to provide actionable insights.
• •Help execute PPC campaigns including account setup, uploading keywords, ad creatives and ad extensions, strategy and tactical development, and organization.

What We're Looking For

• •Bachelor's Degree preferred but not required.
• •Minimum 1–2 years of experience creating, managing, and optimizing Paid Search campaigns.
• •Advanced Excel skills with the ability to complete VLOOKUPs and Pivot Tables.
• •Experience working with Google AdWords and AdWords Editor (Bing Ads, Yahoo!, Bing, etc.).
• •Basic understanding of marketing KPIs and search metrics such as CPC, CTR, CPA, and conversion rates.
• •Highly analytical mindset — you're comfortable digging into data, questioning what the numbers are telling you, and turning insights into action.
• •Entrepreneurial spirit is a must — you take initiative, move with urgency, and treat every campaign like it's your own.
• •Passion for digital media and the ability to thrive in a fast paced, entrepreneurial environment.
• •Strong interpersonal and verbal communication skills, and the ability to articulate clearly and effectively in person and in writing.
• •Excellent organizational skills and the ability to juggle multiple responsibilities at once.
• •An independent worker with strong time management and organization skills.

Bonus Points

• •Experience using Tableau.
• •Experience with Claude or other enterprise-level AI tools.
• •Bonus points if you've run a side business, freelanced, or built something on your own — we love people who know what it means to have skin in the game.

Life at Centerfield

• •This is a hybrid position — employees work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday.
• •Competitive salary + semi-annual bonus.
• •Unlimited PTO — take a break when you need it.
• •Industry-leading medical, dental, and vision plans + generous parental leave.
• •401(k) company match plan — fully vested on day 1.
• •Outside patio overlooking Playa Vista, monthly happy hours, catered lunches + daily food trucks.
• •Free onsite gym, award-winning culture, paid volunteer days, and career growth — we promote from within.

The Opportunity

The Data Compliance Manager will develop and implement policies, procedures, and programs that ensure Centerfield's compliance with applicable laws, regulations, and standards. This role works closely with teams across the company to meet compliance obligations.

How You'll Contribute

• •Develop processes and monitor compliance with the TCPA, state and federal privacy laws, CMS rules and regulations, UDAAP acts, and other applicable requirements.
• •Monitor legislative and regulatory developments and advise the company on relevant changes.
• •Draft, review, and negotiate client and vendor contracts as needed.
• •Assist with outside counsel management, legal research, and the company's litigation strategy.
• •Oversee statutory filings, including state-required licensing forms.
• •Advise internal stakeholders on website and product development, marketing, and business partnerships.
• •Respond to inquiries from state and federal regulators.
• •Manage a team of compliance professionals.

What We're Looking For

• •At least three years of relevant experience.
• •Experience navigating digital marketing regulatory environments is preferred.
• •Exceptional oral and written communication skills.
• •Excellent analytical and organizational skills.
• •Ability to manage multiple time-sensitive priorities in a fast-paced, team-oriented environment.
• •Strong business acumen, legal and business judgment, critical thinking, and drafting skills.

Life at Centerfield

• •This is a hybrid position — employees work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday.
• •Competitive salary + semi-annual bonus.
• •Unlimited PTO — take a break when you need it.
• •Industry-leading medical, dental, and vision plans + generous parental leave.
• •401(k) company match plan — fully vested on day 1.
• •Outside patio overlooking Playa Vista, monthly happy hours, catered lunches + daily food trucks.
• •Free onsite gym, award-winning culture, paid volunteer days, and career growth — we promote from within.

The Opportunity

We're looking for a talented and motivated Product Designer to create user-centric digital experiences across all devices for our portfolio of websites and properties. You'll collaborate across departments and use both pragmatic and creative strategies to champion users and accelerate business goals.

How You'll Contribute

• •Implement data-driven UX strategies from initial research and brainstorming through wireframing, design, and production.
• •Design intuitive, responsive web experiences that balance user and business goals.
• •Own the end-to-end design cycle, from low-fidelity concepts and prototypes through developer handoff.
• •Collaborate with teams, stakeholders, and partners to shape requirements across multiple web properties.
• •Create and manage project components and UI kits.
• •Apply UX and visual design principles across hierarchy, typography, composition, and usability.
• •Define UX strategy and test concepts for optimization-focused product roadmaps.
• •Use A/B testing results and usability audits to identify and scale design improvements.

What We're Looking For

• •Two to three years of experience as a UX/UI or Product Designer in-house or at an agency.
• •A portfolio demonstrating UX, UI, and visual design skills; split-testing and conversion-optimization experience is preferred.
• •Advanced proficiency in Adobe XD and Figma; Photoshop and Illustrator experience is a plus.
• •Ability to solve problems creatively and strategically in a fast-paced environment.
• •Strong cross-functional communication and comfort giving and receiving design feedback.
• •A positive, adaptable approach to tight timelines and frequent pivots.

Life at Centerfield

• •This is a hybrid position — employees work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday.
• •Competitive salary + semi-annual bonus.
• •Unlimited PTO — take a break when you need it.
• •Industry-leading medical, dental, and vision plans + generous parental leave.
• •401(k) company match plan — fully vested on day 1.
• •Outside patio overlooking Playa Vista, monthly happy hours, catered lunches + daily food trucks.
• •Free onsite gym, award-winning culture, paid volunteer days, and career growth — we promote from within.

The Opportunity

As a Sr. Account Manager at Centerfield, you will be the primary relationship owner for a designated group of high-priority media accounts. Your role is crucial in ensuring media source retention and fostering growth by maximizing the value derived from our services. Additionally, you will be responsible for bringing on and cultivating new accounts.

How You'll Contribute

• •Serve as the key contact for publisher accounts, focusing on retention, performance, and growth.
• •Develop and nurture positive relationships with all publisher touchpoints, ensuring publisher satisfaction.
• •Prepare implementation plans and lead publisher onboarding, presenting content strategy and annual plans.
• •Collaborate closely with publishers to identify needs, including content approval workflows, and provide consultation on best practices for solutions and setup.
• •Regularly assess the quality of media, geos, and consumer attributes that align with business KPIs.
• •Identify new opportunities within existing accounts and new accounts, collaborating with the product and analytics team to increase revenue.
• •Work closely with Ad Operations on day-to-day operational processes, from campaign set-up to troubleshooting and QA.
• •Collaborate with Analytics to determine root causes for customer success or failure, driving requirements for product or process enhancement.
• •Adhere to established processes and workflows related to campaign set-up, pixel placement strategy, creative execution, ad trafficking, and campaign management.
• •Partner with internal cross-functional teams to understand client goals and key performance metrics, exceeding goals throughout campaigns.
• •Leverage technical tools and quantitative data to manage campaigns, ensuring success, high customer satisfaction, and renewals.
• •Prepare campaign insights reporting, including analysis and research.

What We're Looking For

• •5+ years of experience in Customer Success and/or Account Management.
• •Strong analytical skills, business acumen, and decision-making abilities in a fast-paced environment for the insurance lead generation industry.
• •Dynamic personality with effective communication skills, both written and oral, capable of influencing diverse audiences at all levels.
• •Bachelor's Degree in an appropriate field of study or equivalent work experience.
• •Passion for business and a proactive approach to improving and growing assigned media partnerships.

Life at Centerfield

• •This is a remote position.
• •Competitive salary + semi-annual bonus.
• •Unlimited PTO — take a break when you need it!
• •Industry-leading medical, dental, and vision plans + generous parental leave.
• •401(k) company match plan — fully vested day 1.
• •Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA).
• •Career growth — we enjoy promoting from within!

The Opportunity

We are looking for a Technical Operations Specialist to join the Program Operations team in our Insurance organization. In this role, this person will serve as the primary technical point of contact for Datalot’s media and client partners, owning the end-to-end process of integration setup, onboarding, troubleshooting, and launch validation.

This role exists to reduce reliance on senior engineering resources for routine partner support and to ensure integrations move faster, with fewer escalations and less friction. This person will be the bridge between external partners and internal teams: translating technical concepts, diagnosing issues, and resolving the majority of integration questions independently.

This is the right role for someone who is technically sharp, highly organized, and takes pride in owning their work end-to-end. They do not need to be a full engineer, but should be comfortable with APIs, XML, integration troubleshooting, partner data flow, and technical documentation.

How You'll Contribute

• •Lead technical onboarding for new media and client partners, managing setup from initial configuration through launch.
• •Provide hands-on API and integration support, including XML payload validation, postback URL configuration, and troubleshooting data flow issues.
• •Conduct thorough QA and launch readiness reviews to ensure all integrations are accurate and functional before go-live.

Technical Support & Troubleshooting

• •Serve as the first line of technical support for Datalot partners and sources, resolving configuration, API, and data formatting issues without requiring engineering escalation.
• •Diagnose and troubleshoot integration failures systematically: identifying patterns, comparing payloads, and isolating root causes before escalating.
• •Communicate clearly with external partners who may have limited technical knowledge, translating technical findings into actionable guidance.
• •Coordinate with Product, Engineering, Analytics, and Operations teams on issues that require deeper technical investigation.

Documentation & Process Improvement

• •Own and maintain technical documentation including API guides, onboarding playbooks, integration specs, and troubleshooting resources.
• •Standardize setup processes and create repeatable workflows that reduce implementation time and errors.
• •Identify opportunities to automate or simplify operational workflows and proactively drive improvements.
• •Keep documentation current and accurate to reduce partner confusion and accelerate future implementations.

What We're Looking For

• •Technical aptitude to work at the intersection of operations and engineering.
• •Interest or background in engineering, computer science, or technical problem-solving.
• •1–3+ years of experience working directly with external technical partners or clients.
• •Comfortable reading API documentation and XML/JSON.
• •Exceptional attention to detail.
• •Strong written communication skills; able to translate technical findings into clear, actionable guidance for partners with varying levels of technical knowledge.
• •Proven ability to take ownership.
• •Experience with API testing tools is a plus.
• •Experience in performance marketing, lead generation, or affiliate marketing is a plus.

Life at Centerfield

• •This is a remote position open to applicants who currently reside in one of the following states: Arizona, California, Colorado, Florida, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Tennessee, Texas, Utah, or Washington.
• •Competitive salary + bonus.
• •Unlimited PTO — take a break when you need it.
• •Industry-leading medical, dental, and vision plans + generous parental leave.
• •401(k) company match plan — fully vested on day 1.
• •Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA).
• •Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.).
• •Career growth — we enjoy promoting from within.